Originally Posted by bhrubin

It's not how you settle the bill but how the accounting department processes the bills. Some do it one way, which makes this process painless, and others do it different ways, apparently, which causes these problems. I've paid for all 3 rooms together and had hotels process the stays/nights correctly with SPG....and other hotels screw it up. I've also paid 3 rooms separately and had them processed as only 1 stay before...while other hotels properly accounted that as 3 separate stays.

Getting the confirmation numbers in advance DOES help research build your reservations to give you credit more easily when things go awry. It has nothing to do with whether the hotel accounting department screws it up, of course. There are 2 different issues here--helping get it resolved and preventing it from happening in the first place. I was addressing the former, there is nothing that prevents the latter.

I literally have 19 visits with 10+ hotel rooms coming up, starting this Sunday...at 8 different properties over the next 4 weeks. I assure you I know of what I speak.