FlyerTalk Forums - View Single Post - Stories of great luxury hotel service recovery
Thread: Stories of great luxury hotel service recovery
View Single Post
Old Mar 23, 2017 | 10:49 pm
  #10  
SanDiego1K
Community Director Emerita
50 Countries Visited
80 Nights
5M
100 Countries Visited
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,507
I need to go to the bhrubin school of how to effectively communicate service lapses to management.
SanDiego1K is offline  
Reply