Originally Posted by
OsakaWino
The actual T&C still clearly state:
"Globalists will receive the best room available at the time of check-in at Hyatt hotels and resorts, including standard suites and rooms with Club lounge-access"
Interesting.
It's this sort of varied information coming from Hyatt's own mouth that has become the norm, however.
Originally Posted by
OsakaWino
And I think Globs should really start pushing back on this, and really pushing back hard.
I agree.
Originally Posted by
maewest
Agree, but what's the best way? Have the app handy and show front desk what's available? Reach out to our personal concierge?
I'm open to ideas.