Hotel Name: The Westin Hamburg, Germany
Arrival Date : 08/XX/2017, 1 night
Number of Adults :3
Number of Rooms : 1
Room Type On Reservation: Deluxe city panorama room, non-smoking
Rate On Reservation : EUR 420.0 : rate include 1 adult rollaway at 75 euros per night
Competing Website : ...
Competing rate : EUR 323
Actual confirmed rate: 258.4 EUR tax included without breakfast (323-20%)
Comment: my first claim got denied due to CS rep miscalculation of third person charges. Started again from scratch with a french comparison website, was accepted within 24h by the french-speaking team. Very happy !