Originally Posted by
RangerNS
I'm seriously considering never using Hertz again. Because Marriott, I get "ultimate we don't actually reserve your choice".
AUS, DFW, RDU and now EWR have not in 12 or so rentals since October had all of the car class, the rate, or Siruis as I reserved, so invariably force rate upgrades on me, and occasionally swindle in even their totally useless navigation system.
Except forcing pricey upgrades on me, I'm not sure how this is good at all. Oh wait, even that isn't good.
Completely different experience for me. I've been using Hertz more and more recently (last year or so), and I am really liking this Ultimate Choice. Coupled with the United bonus miles, they are my favourite choice these days.
I agree about the Hertz Nav system though, and mentioned this up-thread: if you pick a PC car with the Hertz Nav system, they WILL charge you for it extra. Seems especially odd in a QX80 which had its own perfectly usable Nav system already integrated.
BTW, a call to Hertz (during rental, not after return), and they removed the Nav charge.