FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2017: Success, failure & discussion thread
Old Mar 22, 2017, 1:43 am
  #327  
Keyser
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
Originally Posted by TinDrum
I am assuming they are unwilling or unable to read the 'Comments' field?
they are very willing & able to read the 'comments' field....i use the comments field for 90% of my claims & they always respond after having read that....
Keyser is offline