Originally Posted by
Kevin AA
So is it the store's fault that people get away with shoplifting? It's not the shoplifter's fault because the store failed to keep them from getting away with it?
Flying in a seat that I paid for with $$ or points is not shoplifting.
We'll have to agree to disagree. I understand that SWA is within it's rights to do what it is doing now per the T&C, but I appreciated their (previously) passenger-friendly stance.