FlyerTalk Forums - View Single Post - Check in agent lies about upgrade availability - what do you do?
Old Mar 21, 2017, 4:42 pm
  #22  
arlflyer
 
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Originally Posted by hailstorm
Indeed. It's demeaning for them to force me to browbeat for the entitled upgrade.
Agreed! Having to beg for an upgrade that's supposedly part of the program which we bought into to the tune of dozens of nights and thousands of dollars is not exactly my idea of hospitality, and when I'm doing so I certainly don't feel like a valued customer.
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