Missing FlightTrack, I just entered EF schedule change alerts for an upcoming itinerary. All six flights (all AA or BA) show up with incorrect times in the EF alerts. Some are off by an hour+, some by several hours. They are off in both directions (some earlier, some later).

These flights have been booked and showing the same times for three months so it is not that the flight times have changed. The same flights show with correct times in flight searches on EF.

I wrote to EF customer care to notify them. Their reply indicated that they do not store information, only display the airlines' information. However, both airlines' websites give exactly the times on my itinerary.

Is this a known problem with EF? Should I forget them for schedule change alerts?
Thanks.