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Check in agent lies about upgrade availability - what do you do?
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Mar 21, 2017, 10:47 am
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Allan38103
Join Date: Jul 2009
Programs: none
Posts: 1,669
If an upgrade were available, why WOULDN'T the FD want to give it to someone. After all, it's not going to come out of his/her hide, and I know of no hotel that rewards it's staff for the number of upgrades they deny.
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Allan38103
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