Originally Posted by
deeruck
Still, if grinna had generated the award routing on the AA website, it shouldn't have lead to a different "cash supplement" should it, apart from a possible QF telephone booking charge?
My thoughts exactly, deeruck. For the record, it was ~$150 AUD more "cash supplement" with Qantas than had appeared on AA for identical flights/dates/coding/cabins.
I queried Qantas about this (via Facebook message) and received this somewhat less than satisfactory reply:
"Hello xxx, thanks for taking the time to get in touch with us. While we do understand your frustrations, the prices offered by American Airlines will be different as we operate as different airlines. Yes, we do charge booking fees but this was waived for you as a one-off. Sorry we can't make any comments on the fares you were quoted on by another airline. Zen"
Still no clearer why this has happened!