Originally Posted by
X-ON
Fair point, however a minimum requirement for an auditable account is that your
account balance, i. e. the trajectory from the inception of the account should imply your current balance.
You can only claim missing stays for 6 months, so any records older than that aren't really needed. After 6 months they can be deemed to be accurate.
I doubt frequent-stay points are subject to any federal/legal retention policies, so trying to argue it's an "auditable account", as if there's some Sarbox/HIPPA/etc requirement to go back to program inception isn't going to go very far.
Our company policy is to delete/destroy any records older than 2 years that don't have a retention requirement. Less discovery exposure, etc.