Join Date: Oct 2002
Location: Here there everywhere
Programs: Bonvoy Lifetime Titanium, Hilton Diamond, IHG Plat, BA Silver, Aegean Gold, Aeroplan 25k, AA EXP
Posts: 2,865
I've reread the OP 3 times and fail to understand what the problem is or what the hotel did wrong (not saying they didn't do anything wrong, just saying I don't understand the issue).
Did he no-show on one date and show up on another trying to either check-in or get some of his belongings ?