Originally Posted by
GunsOfNavarone
Want to update flying on three different AA PNRs going IPT PHL MIA MAD HRL VNO and wanting to check bag from IPT to VNO.
For any who were wondering about "HRL" in the above, I'm pretty sure the OP meant to write HEL.
Interesting datapoint.... but I wonder whether the Help desk was associated with AA, or was the contractor's support (perhaps dealing with lots of check-in counters for various airlines throughout the country). I suspect the latter....