Originally Posted by
AAtticus
Sadly for 5000 avios compensation these days your seat must be completely falling apart, no food loaded and and your IFE must be broken at least.
People should start doing chargebacks on their credit cards due to not getting the service they paid for. It sends a firm message that getting meager compensation of worthless Avios points forces the consumer to use their service and be subjected to more of their shoddy gimmicks. If a product is falsely advertised a chargeback is a viable option.
If you eat at a restaurant and dont get proper service report it to management and corporate and they do jack about it i would go after my credit card for a chargeback. Now ill only do this if no one gives a damn and the service was beyond being able to be recovered.
A rude flight crew no choice of food equals not getting what i paid for. Heck even if its a S1000 economy ticket and the service is beyond bad i would exercise my consumer rights and even if a chargeback is not granted it sends a string message to the vendor to shape up.
Put your money where you feel valued and treates like a human.