Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
I have started sending emails requesting these documents as mentioned above. (Though it is very annoying), and some of these were booked as groups.
When logging into my account, everything seems normal, except that the option to "spend miles" and "my coupons" have been removed.
I did however, manage yesterday to use my last upgrade coupon for a friend, by calling up the call centre.
Not sure why they want ID cards not Pports.