FlyerTalk Forums - View Single Post - Involuntary downgrade issue ANA on SAS award ticket
Old Mar 17, 2017 | 5:10 pm
  #12  
Tennen
40 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 2,027
Originally Posted by Kacee
This was not an involuntary downgrade. It was a voluntary re-route. If you're lucky, there will be a refund of the award price differential (F => J).
Originally Posted by SK AAR
The delayed flight was ANA, but the pax accepted to fly in C on a direct flight to MUC rather than LH F from PEK; I'm sure that if the OP had insisted on traveling in LH F from PEK this would have been possible - subject to availability and with much longer travel time. The pax accepted the most sensible thing; fly on a direct flight but in lower service class. I'm sorry, but this is not inv. downgrade and no comp. is due.
How was this voluntary in any way? The choice was to arrive on-time in a lower class cabin, or arrive late in the purchased (or possibly even a lower class) cabin. I don't know about you, but both of those choices suck, and I wouldn't call them voluntary at all. If you were in a similar position, would you choose either of those and be happy about it (or even be satisfied with it)?

Let's assume that the OP's wife stayed on the delayed NH flight. It would've resulted in a misconnect at PEK, presumably by a day, since there's probably only one daily flight. So, regardless of EC 261 applicability, could she have expected (or been entitled to) any sort of delay/downgrade/accommodation compensation then?

If so, why isn't she due downgrade compensation, just because she wanted to arrive on schedule when it couldn't be delivered in the purchased class?

Am I making any sense?
Tennen is offline