Quote (minnyfly): Over-entitled rings true again. Good for UA to do this. Other airlines do it. It makes sense. I like the option as a non-status customer. No reason UA shouldn't do it.
Reply: I assume you're not GS or 1K. For those of us that are high elite, this type of behavior on UA's part makes it imprudent for the customer to award a high share of business to UA as it makes a mockery of loyalty. Then the honest thing would be to abolish the CPU/RPU/GPU program rather than tout these phantom benefits. If that is how UA wants to play it - clearly its prerogative - then there will be consequences.
Last edited by AirbusFan2B; Mar 17, 2017 at 4:52 pm