Originally Posted by
Often1
It is unhelpful in the extreme to suggest that EC 261/2004 applies to non community (EU) carriers on flights to the EU. A plain reading of the Regulation which can be found at the source, the Wiki or any number of threads on FT and elsewhere, will tell you this.
EC 261/2004 applies to the operating carrier. The operating carrier which downgraded op was NH. NH is not an EU carrier and this was a ticket HND-CPH or the downgraded segment HND-MUC however you want to look at it. Either way, Japan is not in the EU so the Regulation does not apply.
But the operating carrier was originally LH. And then it very much applies.
So i do not know who is "extremely unhelpfull".