FlyerTalk Forums - View Single Post - Involuntary downgrade issue ANA on SAS award ticket
Old Mar 17, 2017 | 12:25 am
  #4  
SK2751
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This is what wikipedia says regarding EC261.

If a passenger is placed in a lower class than that for which a ticket was purchased, the airline must refund 30/50/75% of the cost of the ticket for type 1/2/3 flights. (...) It is unclear whether the refund relates to the price of the entire ticket, or the segment on which the passenger was downgraded.
I am not sure if EC261 applies, but I suspect it might because the dstination was in Europe, and you bought the ticket from an EU airline. Your flight is type 3, so 75% of the ticket price, not the difference in price? I never used this provision, and I have not checked or the details, but someone here would know whether EC261 applies or not.
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