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Old Mar 15, 2017 | 11:40 am
  #1  
Rebmig
 
Join Date: Mar 2006
Location: SAN
Programs: AS
Posts: 322
SPG transfer to SkyPass problem

I'm not sure if this is better off asked in the SPG forum, but I figured I would start here.

I initiated an SPG point transfer on 2/28 to KE. Transfer time was noted to be 7-10 business days, and the points still have not shown up in SkyPass. After tweeting with SPG, they suggested that the name may be a problem.

While KE has FIRST NAME MIDDLE NAME LAST NAME in my profile, SPG's system only supports MIDDLE INITIAL in their system.

Frustration with SPG aside, has anyone else experienced an issue like this? Are my points somewhere in SkyPass' system just unable to credit to my account?
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