FlyerTalk Forums - View Single Post - AA Errors Reticketing into Basic Economy Fare
Old Mar 14, 2017 | 2:30 pm
  #26  
jay_dubya
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Originally Posted by danielonn
I am sorry that the OP was rebooked into Basic Economy. I thought there would be a terms that you have to agree to along with the stipulations that no upgrades seats reserved at checkin only and no overhead bin space. Wouldn't the agent who booked you in B have had to agree to these terms and realize that she/he was rebooking you in a lower booking code that you did not agree to?

AA should be able to refare you back to your original Fare Code since the downgrade to B fare was against your will for no additional costs and that you should be number one on the Upgrade List. Also I hope you were not assigned to a middle seat at the back of the plane. Is there a way for an agent to ovveride the system to upgrade you and /or to assign you a Premium Seat and waive the cost? If you go to a red coat agent they should be able to waive the stipulations and have AAdvantage credit you the mileage difference between the B mistake fare and your original fare.

Did the OP ask to be rebooked in his/her original fare code? Did AA warn the OP that the B fare was only available? Wouldn't it have showed up on the AA.Com Itinerary at the time of rebooking?

I hope you get this resolved OP and you report back to us.
See post #16
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