FlyerTalk Forums - View Single Post - AA Errors Reticketing into Basic Economy Fare
Old Mar 14, 2017 | 2:04 pm
  #22  
fgirard
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Join Date: Apr 2009
Location: SoCal (ONT), PVD/BOS, JAX, RSW
Programs: AA/US PlatPro & 1.05MM, DL Plat (challenge), UA dirt
Posts: 3,190
I was flying SJU-MIA-LAX on Saturday (AA1091, AA275), both were purchased in I (Business). Because of the MX delay on the inbound flight for AA1091, I was going to miss my connection in MIA. At the check-in counter, the agent noticed that I was put on AA1147, but in B class, and without a seat assignment. Fortunately, the SJU station manager was at the counter (dealing with the delayed 1091 as well as the SJU-JFK that was dinged with a 3 hour delay), so he was able to override the re-ticketing and eventually re-issued the ticket into I class.
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