FlyerTalk Forums - View Single Post - AA Errors Reticketing into Basic Economy Fare
Old Mar 14, 2017 | 11:34 am
  #18  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
Location: NorCal - SMF area
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Gary Leff reports on this issue in Boarding Area:

http://viewfromthewing.boardingarea....nsive-tickets/

As he states, AA agents can avoid doing this, and the issue can be rectified.

Things get a little more complicated when you’re booked into Basic Economy on a sold out flight, you need an agent who understands how to temporarily oversell the flight in a higher booking class and then cancel out the B space.
And as we know some agents seem poorly versed, and the imposed QIK interface on Sabre may add a layer of difficulty.
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