I wrote this on garys blog:

YEEEEEEEEEEEEEEEEEEEEEEEEEEEEES OMG THIS IS WHAT HAPPENED TO ME!!!!! Finally I know!!!

I was travelling on Business class transcon and I missed the connection, AA agent rebooked me on the next flight (9 hours later), and gave me crappy seats in coach, but thats okay I was tired. She said that since I was travelling originally in First Class they would upgrade me instantly if someone didnt showed up. Fast forward 9 hours later there were about 3 empty seats in First class and they upgraded some other people, I was not even in the upgrade list. I am boarding the plane and at the gate my ticket gave and error, so they went to check and I did not have assigned seats even though my ticket had assigned seats, I boarded LAST, I had to check my carry on, I had to sit separate from my wife and I took the last seat of the plane. It was horrible…… The agents had no idea what happened and the computer was acting weird and they could do anything.