You need to escalate this via phone call or twitter.
You've highlighted a pretty glaring oversight in their computer coding as it pertains to IRROPS (and also agent training). This is why Basic Economy is being rolled out slowly, so incidents like this don't happen! I can tell you with certainty that AA does not want you flying on a B fare by mistake. Please keep us updated on any new developments.
Last edited by YtravelF; Mar 13, 2017 at 10:48 pm