Join Date: Oct 2006
Location: Madison WI
Programs: AA EXP, LT Plt, 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,789
As Dave indicates, the time frame does indicate a voucher. But you indicated multiple changes I believe which may allow agent to feel more flexible to a refund. But, as Dave and I suggested, a CALL (with agent's name, time, etc, recorded) is the best bet.
Last edited by Madison Guy; Mar 13, 2017 at 1:30 pm