FlyerTalk Forums - View Single Post - Cancelling "Non-Refundable" Hotel Booked via UR Points
Old Mar 11, 2017 | 11:57 am
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Critterlynn
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Originally Posted by sdsearch

In general (not UR specific), depending on the reason for cancellation (having found a better rate at another hotel is not a great reason), you may get better results calling the hotel directly, rather than calling the booking company. But in that case, if the hotel does agree to cancel the reservation, how/do they notify Chase so that your points can be reinstated?
It is unlikely this would work. When booking a full refundable rate through Chase it specifically states any cancellations made by calling the hotel directly would result in no points being refunded. I can't imagine any reason why a rate that is already nonrefundable would be any different.

Nonrefundable rates are cheaper for a reason and that is the risk you take if you're wanting to save a few bucks. If you're going to book a nonrefundable rate, you better make sure your plans are set in stone.

Not saying I wouldn't make the call and try. You'd have nothing to lose by trying, but I wouldn't have high expectations.

Last edited by Critterlynn; Mar 11, 2017 at 12:58 pm
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