Originally Posted by
RogerD408
Do the math backwards and figure out how much had to be in your account jan 2003. The transactions may be in a multitude of systems/backups and the CSR chose not to trace back through them all, if they have access as it is. I'm sure someone does, but unless they are convinced they need to do the pushups, why bother.
That piece of math don't really answer my question, since I was interested in the lifetime accrual of points knowing what the net was in 2003 is not going to help much I am afraid. Theoretically you could have accrued and spent a very huge amount in the missing period and arrived on the 2003 net figure in addition I was interested in getting some sort of semi official
verification of my lifetime accrual