Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,748
I don't know if you should contact Amex or if you would receive faster service contacting Marriott or even SPG. So I would contact all three and increase my chances of getting this fixed before your next stay.