Originally Posted by
minarad
Wow, great find! How do I retrieve that version of the rules?
That version is still available on Expertflyer, if you use that
Else, pm me an email address and I will send you the version that was available on the oneworld web site (pdf format)
We purchased the ticket January 13 2016 but asked to have this particular route change (along with some other changes) made on July 6th 2016, and it was accepted. In that case, would it still apply?
In general, the rules in effect on the day you purchase remain in effect for the life of the ticket. The only possible exception I can think of is if you make a change to the ticket before the first flight is flown. In that case your original ticket is replaced with a new one - and maybe the rules in effect on the date of change prevail.
So when you made your change in July, had you already commenced your journey
(in other words had you flown at least one segment of the ticket)?
If yes, then the rules in January prevail - for sure
If no, maybe the rules in July prevail - others with more knowledge in this area might be able to clarify this
- however, IMHO, the indication is that the January rules prevail, because the agent in July allowed your change; if the July rules prevailed then the agent should have disallowed your change