Originally Posted by MY-OTHER-BROTHER-"TED"

IMO, it really doesn't matter if an airline wants to charge for something, even a blanket. The problem here is that, AGAIN, a f/a dropped the "Interfering With A Flight Crew" card when a pax became pissed about what they thought was a rip off, which it just possibly might be. Diverting, possibly dumping fuel, and inconveniencing hundreds of pax's over $10 or $12 is just plain stupid. Give him the damn blanket and continue on your merry way. No need to make a BIG DEAL out of this and quite frankly embarrass the entire airline over a petty charge. The captain should have to explain to his supers why he decided to take the route that he did, and if the f/a embellished her story to him causing him to decide to divert she should be reprimanded/retrained also.

As of late looking at an airline employee cross-eyed gets you an interview with the FBI. If they can't handle an upset customer without making a federal case out of something then they need to go into a different line of work.