Originally Posted by
minarad
My husband and I are now on our second RTW trip and having an amazing time.
^
Unfortunately, our itinerary somehow got approved even though it doesn't follow Oneworld rules and now, we are their mercy because they refuse to make any routing changes for us. They've told us that even though THEY booked us into an invalid ticket, they now will not allow us to make any changes.
...
The problem we're having is that the RTW desk won't change our routing because they're saying that our ticket is null and void because it broke the rules...
Which airline was this who issued the ticket?
What was your complete itinerary?
How hard have you pushed them to fix the ticket?
How many unflown sectors are left?
Have you considered asking another airline to take ownership of the ticket and make the changes?