Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,789
You got a canned answer from a DL agent who didn't take the time to analize your question. Follow-up with Delta on Twitter (include the KM code they sent on the response) and they will try to get this addressed.