FlyerTalk Forums - View Single Post - SPG Best Rate Guarantee (BRG) 2017: Success, failure & discussion thread
Old Mar 8, 2017, 5:29 pm
  #267  
shevboyz
 
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 237
Originally Posted by PayItForward
Are bed types considered?
I have a claim rejected because I was informed that bed types are not considered.
I tried looking for 2 Double beds and SPG only have premier rooms for that.
SPG do have 1 Kind Bed for Deluxe room.
On other sites, I am offered 2 Double beds at the Deluxe room rate
Called and was told they do not do BRG based on bed types as OTA do not guarantee bed types.
Bed type isn't considered, only room type.




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Last edited by shevboyz; Mar 8, 2017 at 5:38 pm
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