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Old May 5, 2004 | 3:06 pm
  #5  
jasonlaser
 
Join Date: Mar 2004
Location: Orlando, FL, USA
Programs: UA-2P, Hyatt-Plat, SPG-Gold, Marriott-Silver, Delta-Boycott
Posts: 131
no luck

No dice.

They held to their guns and absolutely would not give me the H class ticket for the "K class price" they quoted me. They insisted that it was a fare mismatch and that they choose the lower price point.

The told me that if I wanted the H class ticket that I would have to pay the $269 difference between the two classes.

The customer service rep was very apologetic, but the Co.com rep was a real jerk to me.

Way too much time lost over such a small amount.

I plan to send a letter to Kellner but I do not exect anything.

On the bright side I just booked my next trip on UAL.


J
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