Join Date: Mar 2004
Location: Orlando, FL, USA
Programs: UA-2P, Hyatt-Plat, SPG-Gold, Marriott-Silver, Delta-Boycott
Posts: 131
no luck
No dice.
They held to their guns and absolutely would not give me the H class ticket for the "K class price" they quoted me. They insisted that it was a fare mismatch and that they choose the lower price point.
The told me that if I wanted the H class ticket that I would have to pay the $269 difference between the two classes.
The customer service rep was very apologetic, but the Co.com rep was a real jerk to me.
Way too much time lost over such a small amount.
I plan to send a letter to Kellner but I do not exect anything.
On the bright side I just booked my next trip on UAL.
J