Originally Posted by
SkiAdcock
A non-FTer friend stayed at this property last week & emailed me the following. The email was about a variety of things not travel-related, but in the middle was this report re: his stay. He's Platinum. I have his permission to post the property info/trip report part of his email to me on FT.
"The Chiang Rai Meridien is a Resort but still benefits provided are really pitiful -
Breakfast chosen as platinum "gift" and was told to eat in their Italian Rest Favola where it's an upgraded breakfast vs the breakfast restaurant, but getting a second cup of coffee was worse then pulling teeth (and there was only 1 other table occupied). Breakfast was not buffet but choice of 8, with such appetizing items such as 3 previously frozen hash brown wedges or many chicken sausages (and this is not a halal area). My wife got sick on the undated yogurt. That night asked Guest Services about going to the normal breakfast and was told, sure as Platinum you have choice (but informed differently at checkin).
No Lounge but given vouchers 50% off drinks off a selected menu (no chardonnay) during 5 to 7PM.
GM and SPG Guest Service Rep - neither identified nor introduced themselves.
Since this hotel is currently a Cat 2 but moving up to a 3 I had made reservations for a return next year (prior to arrival) but after this 3 nighter will be cancelling those reservations."
Cheers.
I just completed a stay there, beautiful property on the river. I too was a bit disappointed by lack of platinum drinks, but as someone posted this property is so cheap and alcohol is expensive in Thailand so don't see how they could make a profit, pRticularly if some elites abused the privilege (have seen this in other Asian properties where people take advantage) sorry don't think you can complain when your Marriott don't even offer breakfast at resorts! Breakfast is free, if taken as plat amenity, why do so many ( particularly those from NA complain about losing 500 measly points, given the horrible offerings for breakfast in US properties)
I agree it is a bit cheap offering 50 % off, a free drink would have been more appreciated