Originally Posted by
PayItForward
I was under the impression that the HHonors number cannot be changed if it is an award stay using someones points. This could be to reconcile where the points came from? Like you see your past stay history and the points deducted. It would be strange to see points deducted for a stay with no corresponding reservation as that reservation would in theory be associated with a different account number. Will make system audits a challenge.
It can be changed if the front desk clerk wants to, but they will usually refuse.
You can add the diamond number manually as a note in the reservation but the system will still see the overall reservation as gold.
You are correct about the auditing problem.