Originally Posted by
jrobin
I purchased an LONE4 on QR stock from A TA in October CAI-DOH-ORD...., and flew CAI-ORD via DOH. I have since found that for various reasons I will be unable to use the LONE4 within 12 months for the travel I intended.
My preferred option is to cancel this LONE4 and purchase another ticket which would start later.
So I can cancel and request a refund of the amount paid less the fare for the transportation used and a cancellation fee (10% of fare). How can I estimate the "fare for the transportation used" which will apply?
It seems to me the CAI-ORD via DOH fare in L on the date I actually flew it would be the fair way to calculate it.
Or would it be CAI-DOH in L and then DOH-ORD in L?
This decision would seriously affect the amount refunded. Neither the TA nor QR have responded to my request to clarify how the calculation might be done.
Does anyone know how such a refund might/would be calculated?
Good luck. I think you are going to have a
lot of trouble with this. Your TA hasn't responded because this is not going to be easy for them to do.
I would think, find the cheapest possible CAI-DOH-ORD route in L (or higher) class, validated against your actual flown itinerary, priced on the date your ticket was issued. By validate, I mean the fare (or combination of fares) needs to be valid for the actual flown itinerary, such that you could have ticketed that fare/those fares on the original purchase date for the flown itinerary. The difference between that and 90% of your paid fare is the refund, I believe, due to you. The 90% factor arises from the 10% cancellation penalty specified in the LONEx fare rules. By "paid fare", I think you should include the YQ and YR but no other taxes or fees [this sentence may be contentious but I think it is fair]. The "real" taxes and fees should be calculated separately; the 10% penalty doesn't apply to these. Also you need to backdate all taxes, fees and currency conversions to those in effect on the day on which the ticket was issued.
That is in my understanding how this refund should be calculated. (As always, I seek corrections from experienced hands.) Whether you find anyone willing to do it, please let us know.