FlyerTalk Forums - View Single Post - How Do You Respond to "Swap Seat" Request?
Old Mar 6, 2017 | 8:00 pm
  #377  
gold23
All eyes on you!
10 Years on Site
 
Join Date: Feb 2015
Programs: UA 1K
Posts: 1,013
I fly often to markets with significant leisure traffic, and when I'm in Y I'd say there's a 25% chance I get asked to switch.

I've said no to just about every request for an exit row for one simple reason- it's a very good seat, and those asking are by law adults.

I've said yes to EVERY single family request, and I'm often downgrading my seat. Usually bulkhead, occasionally E+ into E-. Yes, I travel a ton and have "earned" the right to select a better seat. I also travel enough to have a better understanding of what constitutes a good seat compared to average than most of my fellow travelers.

I have a conscience and I have my own family. I've been irropped into having to ask for seat switches and it's not fun or easy. Many of those asking with a family are either unlucky or simply ignorant to the booking process. If it's a financial consideration on their end, I'm just as compassionate for that. In short- I don't care why they're not sitting together. If I have an opportunity to switch for them, I will. I've never been placed in a middle seat, because it's rare everyone in a family has a middle. I might feel differently in that scenario on a flight over 2 hrs, but other than that there's been no reason for me to say no.

I will say that the vast majority of fellow passengers do the same. Sure, some roll their eyes and complain, but most move.
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