Originally Posted by
gcuk
Not so sure about duff informnation. I had to request the extra joker at 6000 too. I wanted to use it for a redemption and it wasn't here to use. A debate ensued as to whether it should be there and the conclusion was that it wasn't because I hadn't requested it. While the intention might be that the joker is allocated automatically, previous discussions on this issue would indicate that you shouldn't assume that it has been.
Hmmm that's interesting as that matches the information given to me on the phone today. As
Mike P points out, it shows GGLR (2) in my account so exactly what is it that has to be requested? It's very odd.