Hi everyone,
I have an e-ticket that was issued by SAA for flights that I booked using my Voyager rewards miles on their website. When I received the booking confirmation I saw that only my surname and initials are on the ticket and not my full name.
The flights are direct between Johannesburg and London - is there a chance that they won't allow me to board/check in for the flight?
Apparently SAA cannot change the initials to the name on the booking without cancelling and reissuing the ticket (which is not an option as this was bought with miles and the promo is non-refundable)
I checked the terms and conditions applying to the fare and it only specifies that no date, route or class changes can be made.
"Journey Blitz Awards are non-reversible and non-refundable, no changes which include date, class and route changes will be permitted."
Can anyone say whether this would be a problem when I want to board the flight?