99% of call agents are useful and knowledgeable as a thumbtack.
They have their thick heads stuck in the sand still spewing the Latitude international upgrade must be based on R instead of P garbage line.
Hey AC call agents - why don't you look at your internal resources made available to you see that you're all wrong? There's a thought, but then again, you're too busy watching Netflix on your phone with your feet propped up onto the table.
Sorry if I just offended the Thumbtack Society of Upper Wishichug.