FlyerTalk Forums - View Single Post - Courtyard Marriott Fort Lauderdale Beach Valet Damages Car, Hotel Gives Brush-Off
Old Mar 4, 2017 | 3:24 pm
  #5  
Erik Jacobsen
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Join Date: Jul 2016
Location: NY
Programs: AA EXPLT; AS 75k; B6 Mosaic; UA Gold; Hyatt Diamond; Marriott/SPG Platinum; Hilton Gold; Hertz PC
Posts: 54
Originally Posted by CJKatl
Reach out to both the parking company and Marriott corporate. For the future, anytime there is car damage call the police and file a report immediately. There are people who will act responsible to your face and lie the next day. If the driver is cited he will be given a court date. This gives you an opportunity to tell a judge the company has not covered the damage and can prevent the case from being resolved.
That's a good idea. We never even thought off calling the police. Well remember for future. Do you think it's too late to file a police report?

Also, I was really disappointed by the hotel's response. Until I pointed out I was plat with them, they wouldn't even help us get an incident report form from the valet.

Good call on reaching out to corporate at both companies. Will try that tonight.
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