FlyerTalk Forums - View Single Post - Latitude fare flight pass upgrades to business class
Old Mar 4, 2017, 10:04 am
  #16  
yvr76
 
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Originally Posted by Stranger
eUps only. At time of reservation if there is P available.

Although there apparently are hiccups sometimes. Never to me but some people report having been unable to occasionally. Then takes phoning in an getting a knowledgeable agent Or educate the agent, which again may or may not work.
Originally Posted by Sean Peever
I find usually showing them (where to look) the AC.com webpage that describes this rule in detail referencing fare class works.
This is so frustrating. I have to do this with every International Latitude fare. 15 minutes on the phone when they come back and say it's R class. Then asking them to go through the web site, and another 15 minutes.

It's been like this for over a year!
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