FlyerTalk Forums - View Single Post - Waiting for more than 30 minutes on hold
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Old Mar 3, 2017 | 11:56 am
  #9  
Nazdoom
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Join Date: Oct 2015
Posts: 841
Originally Posted by Gigantor

Now at 32 minutes and no one answers the call.

This is completely unacceptable.

I sent an email regarding baggage delay compensation 8 weeks ago. Still haven't received any response. Twitter rep responded within minutes to tell me to keep waiting with no timeline.

Welcome to the world of AC support.
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