FlyerTalk Forums - View Single Post - Waiting for more than 30 minutes on hold
Thread: Waiting for more than 30 minutes on hold
View Single Post
Old Mar 3, 2017 | 7:06 am
  #2  
Gigantor
15 Years on Site
 
Join Date: Apr 2005
Location: Bern, Swiss-o-land
Programs: M&M (LX/LH) Silver, Marriott Platinum, Accor Gold, AF/KL Silver, Swiss Railway
Posts: 799
After waiting some 35 minutes, a customer agent came on the line, took some information, told me to wait, put me on hold again, and promptly disconnected me.

How does one resolve open issues regarding a reservation?
Gigantor is offline  
Reply