Join Date: Apr 2005
Location: Bern, Swiss-o-land
Programs: M&M (LX/LH) Silver, Marriott Platinum, Accor Gold, AF/KL Silver, Swiss Railway
Posts: 799
Waiting for more than 30 minutes on hold
I am calling the Air Canada reservation number in Switzerland. This call is automatically forwarded to the AC call center in Frankfurt.
Now at 32 minutes and no one answers the call.
This is completely unacceptable.