FlyerTalk Forums - View Single Post - Ibis Styles Toulouse Blagnac Airport - Dirty - Insulting customer service
Old Mar 3, 2017 | 4:53 am
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fransknorge
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Some update to this: thanks to Amy the case escalated to Customer Services and the hotel will be investigated. They seems to take this seriously to avoid it from re-occuring.
I was also given a courtesy gesture of 4000 points. I am satisfied with the outcome.
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