Originally Posted by flytoeat

That's the anecdotal information I'm talking about. Perhaps some are more equal than others in that regard - a 75K will get better treatment than a one-off customer crediting to a partner. And perhaps when "weather" is used as an excuse, one pushes back a bit and is taken care of, possibly because of underlying crew or equipment shortages. I have done this a couple of times this long winter and have received accommodation, food vouchers, and future credits.

Originally Posted by Rock72

I wasn't sure if it was relevant but I am Alaska MVP (so not great but it's not nothing).

I understand that it wasn't Alaska's fault and they really did not have any control over the situation. It would have been nice if they gave more info before we landed because the plane was full of confused people. AFAIK all flights to BLI were diverted to SEA that afternoon/evening so it was a number of flights.

If I had been offered the bus to BLI, I would have probably sent my wife home with the kids via uber and I would have taken the bus to BLI and driven our van back. I would not have expected any compensation in that case since they are offering a way for us to get to BLI.

It was around 11pm so it seemed a bit late to try to book a rental car one way, etc. I know rental car companies open late but I suspect that BLI rental car companies don't see the kind of traffic that SEA does so I don't know if they would have been open at 1am (when I would have arrived into BLI), etc.

I'll update the thread if I hear back from Alaska. I was just hoping they would give some type of token credit or something for the inconvenience. I have been flying Alaska almost every week this year (short flights though) so I'm just about re-qualified for MVP again and if this keeps up, I'll hit MVP 50 or MVP 75 this year.